New Zealand Office Supplies

New Zealand Office Supplies is one of the largest and most successful, New Zealand-owned and operated stationery and office product distributors.  As our name states, we are proud to be a New Zealand-based and run organisation with a significant focus on service and strong partnerships. Our clients are driven by our tag line “JUST ASK”.

As an organisation we understand the importance of having sound ethics and take pride in our ethical, social and environmental stance when it comes to business decisions. We continue to strengthen our position within New Zealand and would be extremely proud to have the opportunity to develop a long-term partnership with relevant organisations.

100% NZ OWNED & OPERATED
New Zealand Office Supplies has a long history of servicing New Zealand businesses and a proven track record of dependability, professionalism and competitive pricing.

We offer more than 8,000 product lines from stationery to cafeteria and packaging lines. Being 100% New Zealand-owned and operated means we have a high level of flexibility enabling us to provide value-added solutions that are customised to the individual requests of our clients.

We can customise a solution in our website systems, stock, delivery and invoicing that works for you and your team. As a result, we have a strong reputation for customer service which ‘goes the extra mile’. As an organisation we are incredibly proud of our ability to provide and deliver.

We are focused on friendly, customer relationships, great pricing, quality products and overall value-added solutions.

SERVICE, SERVICE, SERVICE
New Zealand Office Supplies is committed to understanding the individual requirements of our clients and ensuring they receive the highest standard of service every time. No matter what they need for business, our motto says “Just Ask” and we will do everything to make it happen.

THE NEW ZEALAND OFFICE SUPPLIES GUARANTEE
The team at New Zealand Office Supplies wants all customers to be amazed with the choice of products and service levels we offer. We want them to be excited by our innovation and be more than satisfied with the service and reliability of every interaction with our team.

The company goal is to provide our valued customers with consistently superior customer experiences, whether at the initial engagement as your preferred supplier or during the normal course of business.

Our Customer Guarantee lets clients know what they can and should expect from New Zealand Office Supplies and what we, as a company are doing to hold ourselves accountable every day.

Our five promises of the Best Service Guarantee are:
• Communication – we will respond to any inquiry without delay
• Account Management – we will provide a professional and dedicated account manager to add value to our relationship
• Best Price – we will provide the best possible price and match any price offered by our competitors
• Value – Clients are assured of the best value from New Zealand Office Supplies
• Best Products – we will provide the best products available in today’s market

GIVING BACK TO THE COMMUNITY
New Zealand Office Supplies supports many charities throughout New Zealand including Autism New Zealand, Ronald McDonald House (Wellington), Cancer Society of New Zealand, St John, Wellington Free Ambulance, Life Flight Trust (operating the Westpac Rescue Helicopter) and Schools in need.

Conscious of our contribution to the community, we donate to the above charities in lieu of making traditional gifts to our valued customers. By doing so we hope to have some impact on families in need.

NEW ZEALAND OFFICE SUPPLIES - CARING FOR OUR ENVIRONMENT
At New Zealand Office Supplies we are environmentally aware and committed to the conservation and protection of our surroundings. As such, we encourage employees to minimise consumption of resources and to recycle so that we all cut down waste and do our part to take care of our planet.

ACCOUNT MANAGEMENT
An experienced and professional account manager will be appointed to your organisation so your business always has the name and contact details of someone to approach in regards to quotations, customised pricing, website and general queries.  

REPORTING
We have available varied options of reporting opportunities and will work with you to discover in detail what is essential to capture and report for your business.

FREIGHT
With New Zealand Office Supplies customers experience levels of high delivery service across the country. We guarantee seamless and consistent delivery across multiple centres nationally.

PRICING
Wherever possible, New Zealand Office Supplies will save your business money. You will be set up with a National Pricing Policy to include every location and department of your organisation nationally.  This provides assurance there will be no pricing discrepancies between all your businesses locations. We will also ensure that you purchase the most cost effective items for the job and are not buying unnecessary products.

INVOICING
A tax invoice accompanies all delivered goods and a statement is sent at the end of each calendar month. We can also tailor systems to save time in the payment process such as consolidated monthly invoices.

ORDERING ONLINE AT OUR DEDICATED WEB STORE
Our user-friendly, online web store and website is regularly updated with new images and descriptions. The website is an excellent tool to manage all aspects of your account. Order authorisation is available to logins requiring authorisation by a head office or cost control point to enable an order to be processed. Once registered at www.supplies.co.nz all you need is your login and password to access more than 8,000 stock items.

Our online web store allows you to:
• View specials and monthly promotions and competitions
• Access Special promotions that are updated monthly and are only available on the web
• Create specific lists of most frequently purchased items in different categories
• Create favourite products on your “favourites” page, which allows products to be found quickly
• The New Rapid Entry allows customers to see all core range products, saving both time and money
• View invoices, orders and payment history

For all enquiries about New Zealand Office Supplies email: stationery@supplies.co.nz or call our nationwide customer care team on 0800 NZ OFFICE (696-334).