High-flying airline reaches new heights

Air New Zealand has been named Airline of the Year by Air Transport World magazine for the second time in three years, voted the world’s best airline over the past twelve months.

Chief Executive Officer, Rob Fyfe, said the organisation’s people have been crucial to its success.

“For many years now we have pursued a strategy that recognises that our people, rather than our planes, are the most valuable asset in our business.

 “For Air New Zealand to again be recognised as the number one airline in competition with the world’s biggest and best airlines is testament to the continued hard work and passion of our 11,500 staff throughout the world.”

The ATW judges lauded Air New Zealand’s industry-leading innovation and motivation of its staff, which had resulted in exceptional performance across the airline in market position, customer service, fiscal management and operational safety.

Mr Fyfe said the announcement came as a huge thrill.

“In our industry it’s equivalent to winning an Oscar. To pick up the award again this year is simply outstanding,” he said.

Prime Minister and Tourism Minister, John Key, has offered his congratulations.

“Air New Zealand is a vital part of our tourism infrastructure.  Often, the first experience incoming visitors have of New Zealand is with the national carrier, and those first impressions count,” said Mr Key.

“Like all New Zealanders, I am very proud of Air New Zealand, and I congratulate the airline and its staff on this achievement.”

The judges were also impressed with the airline’s environmental initiatives, including its commitment to operating a very young and highly fuel efficient fleet, and the way in which it had dealt with natural disasters, such as the Christchurch earthquakes, stepping up to assist the affected communities.

They described Air New Zealand as an industry trendsetter in a number of areas including product innovation and social media.